Privacy Policy
Last updated 9 August 2026
Innovgeist operates Rakhi Sathi. This policy explains what we collect, why we have it, who else sees it, and how to get it deleted. It is written to be read, not to be survived.
What we collect
Only what a card needs, plus what an order needs.
- Card content — the names, nickname, message, sign-off, photographs and wish list you enter. Photographs are the only sensitive thing here, and they are yours.
- Order details — your email address and phone number, collected at checkout so we can send you the link and reach you if something goes wrong.
- Your mobile number — confirmed by a one-time code before your card is saved, so that your cards and receipts stay yours and only you can open them.
- Unfinished cards — while you are still building one, the card stays in your own browser and is not sent to us; only your name, email address and phone number are, so we can contact you about it. Once you confirm your mobile number, the card is saved to your account so you can come back to it from any device. A saved card you do not pay for stays readable for 7 days, is then locked until it is paid for, and is deleted after 30 days.
- Basic technical data — the kind every web server logs: IP address, browser, and which pages were requested.
We do not collect your card number, UPI ID or bank credentials. Those go directly to Razorpay and never reach us.
Why we have it
- to build and display the card you paid for
- to deliver your link and provide support on your order
- to take payment, through Razorpay
- to contact you about an unfinished order, which you can opt out of at any time by replying and asking us to stop
- to keep records we are required by law to keep, such as tax records
We do not sell your data, and we do not use your photographs or your message to advertise, illustrate or train anything.
Who else sees it
Only the services needed to run the product, and only the part each one needs:
- Razorpay — payment processing. They handle your payment details under their own privacy policy.
- Google Firebase — the database your card content is stored in, the hosting for the photographs in your card, and the SMS that confirms your mobile number.
- Our email provider — to send you the link and order emails.
- Our hosting provider — which serves this site.
We will also disclose information where the law requires us to. Otherwise nobody else gets it.
Anyone with the link can open your card
A card lives at a private, unguessable URL. It is not password protected, because it is meant to be forwarded on WhatsApp. That means anyone your recipient forwards it to can see the photographs and the message. Please keep that in mind when choosing what to put in.
How long we keep it
A card you have paid for is kept for at least 12 months so the link stays openable, and after that until you ask us to delete it. Order records are kept for as long as tax law requires.
A card you have saved but not paid for is kept for 30 days and then deleted automatically, along with its photographs. It stops being readable after the first 7 days unless it is paid for. You can delete it yourself at any time from your account page.
Deleting your card or your data
Email support@innovgeist.com from the address on the order and ask. We will delete the card, its photographs and its content, and confirm within 24 hours. You can also ask us for a copy of what we hold, or to correct it.
Deleting a card breaks its link permanently, including for anyone it was forwarded to. We cannot undo that.
Cookies
We use only what is needed to make the site work — for example, keeping your place in the card builder. We do not use advertising cookies and we do not track you across other websites.
Children
The service is not directed at children under 13, and we do not knowingly collect their data. If a child has given us information, write to us and we will remove it.
Contact
Innovgeist, Lucknow, Uttar Pradesh, India. Email support@innovgeist.com, phone +91-9305602733. We reply within 24 hours.
